Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.
Start AI Challenge respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you when you visit StartAIChallenge.com, purchase one of our digital products or contact us.
1. Who We Are
Start AI Challenge is operated by Priftis Athanasios, a sole proprietorship established in Greece.
For questions about this Privacy Policy or your personal information, contact:
Email: startaichallenge.support@gmail.com
For data protection purposes, we are the controller of the personal information described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Your name
Your email address
Your billing country
Order and transaction information
The digital products you purchase
Payment status and payment method
Messages or support requests you send to us
IP address, browser type and device information
Information about how you use our website
Cookie, analytics and advertising identifiers, where enabled
We do not directly store your full credit or debit card number.
Payment information is processed securely by payment providers such as Stripe and PayPal.
3. How We Collect Information
We collect information when you:
Visit our website
Complete a checkout form
Purchase a digital product
Subscribe to receive emails
Contact us for support
Interact with our website, emails or advertising
Some technical information may be collected automatically through cookies and similar technologies.
4. How We Use Your Information
We use personal information to:
Process and confirm your purchase
Deliver the digital products you ordered
Send order confirmations and access instructions
Provide customer support
Respond to questions or technical problems
Maintain transaction and accounting records
Prevent fraud, misuse and security incidents
Improve our website, products and customer experience
Measure the performance of our website and marketing
Send marketing emails when you have agreed to receive them
Comply with applicable legal and tax obligations
We do not sell your personal information.
5. Legal Reasons for Using Your Information
Where the General Data Protection Regulation applies, we use personal information under one or more of the following legal bases.
Contract
We use your information when it is necessary to process your payment, complete your order and provide the product you purchased.
Legal obligation
We may retain certain information when required for accounting, tax, fraud prevention or other legal obligations.
Consent
We rely on your consent when you choose to receive marketing emails or accept non-essential cookies and tracking technologies. You may withdraw your consent at any time.
Legitimate interests
We may use limited information where reasonably necessary to operate, protect and improve our website and business. This can include preventing fraud, maintaining website security and understanding how visitors use our services.
6. Payments
Payments may be processed through:
Stripe
PayPal
Payment methods made available through those providers, including supported cards and digital wallets
Payment providers process your payment information under their own privacy policies and security procedures.
We normally receive confirmation that a payment was successful, together with limited transaction information needed to manage your order.
7. Service Providers
We may use trusted service providers to help us operate the website and deliver our products.
These services may include:
Website and funnel hosting
Payment processing
Email delivery
Digital-product delivery
Customer support
Analytics
Advertising and conversion tracking
Website security and fraud prevention
These providers may process personal information only as needed to provide their services or meet their legal obligations.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website, checkout and payment process to work correctly.
Other cookies may help us:
Understand how visitors use the website
Measure website performance
Remember user preferences
Measure advertising and conversions
Improve future marketing campaigns
Where required by law, non-essential analytics or advertising cookies will only be used after you have provided consent.
You can manage your cookie choices through the cookie banner or your browser settings.
9. Marketing Emails
We may send you marketing emails only where we have a valid legal basis to do so.
These emails may include:
Product updates
Educational content
Special offers
New challenges or digital resources
You can unsubscribe at any time using the unsubscribe link included in every marketing email.
Unsubscribing from marketing messages will not prevent us from sending important transactional emails related to an existing purchase.
10. How Long We Keep Your Information
We keep personal information only for as long as it is needed for the purpose for which it was collected.
For example:
Purchase and transaction information may be retained as required by accounting and tax law
Support messages may be retained while they are needed to resolve a question or dispute
Marketing information may be retained until you unsubscribe or withdraw consent
Technical and analytics information may be retained for a limited period based on the service used
When information is no longer required, it may be deleted, anonymised or securely archived where legally necessary.
11. International Data Transfers
Some service providers may process information outside Greece or outside the European Economic Area.
Where required, these transfers are protected using recognised legal safeguards, such as adequacy decisions or approved contractual protections.
12. Your Rights
Depending on applicable law, you may have the right to:
Request access to your personal information
Ask us to correct inaccurate information
Ask us to delete certain information
Ask us to restrict how information is used
Object to certain processing
Request a copy of information in a portable format
Withdraw consent at any time
Unsubscribe from marketing communications
Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at startaichallenge.support@gmail.com.
We may need to confirm your identity before completing a request.
13. Complaints
You have the right to raise a concern with the data protection authority responsible for your location.
As our business is established in Greece, you may also contact the Hellenic Data Protection Authority.
We encourage you to contact us first so we can try to resolve your concern directly.
14. Security
We take reasonable technical and organisational steps to protect personal information from loss, misuse, unauthorised access or disclosure.
However, no online system, payment method or method of electronic storage can be guaranteed to be completely secure.
15. Children's Privacy
Our website and products are intended for adults and business users.
We do not knowingly collect personal information from children.
If you believe that a child has provided personal information through our website, please contact us so we can review and remove it where appropriate.
16. Third-Party Links
Our website or products may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security or content of those third-party services.
You should review their privacy policies before providing personal information.
17. Automated Decision-Making
We do not use personal information to make automated decisions that produce legal or similarly significant effects for you.
Advertising and analytics providers may use limited information to measure or personalise advertising, subject to your cookie choices and their own privacy policies.
18. Changes to This Privacy Policy
We may update this Privacy Policy when our website, products, technology or legal obligations change.
The latest version will be published on this page with the updated date shown at the top.
19. Contact Us
For privacy questions or requests, contact: Start AI Challenge
Operated by: Priftis Athanasios
Country: Greece
Email: startaichallenge.support@gmail.com